Shipping & Returns

Shipping

All orders ship within 1–3 business days, in the US and internationally.
Pre-orders are the exception: they ship within 2–3 weeks of being placed. Any piece on pre-order says so on its product page.
Delivery after dispatch: US 2–5 business days, International Express 3–6, International Standard 6–14. These are estimates, not guarantees.
Duties and taxes are covered at checkout for 29 countries, including the UK, most of the EU, Canada, Australia, Japan and the UAE. The full list is in our Shipping Policy. For all other countries, import charges may be due on delivery.
A tracking link is emailed when your order ships.
We can’t change addresses once an order has shipped, so please check yours before paying.
We aren’t responsible for lost or stolen packages once a parcel is marked delivered.
If something arrives damaged or incorrect, tell us within 7 days of delivery.
Orders ship from the United States.

Returns are accepted within 30 days of shipment.
Items must be unworn, unused and unwashed, with tags attached.
To start a return, email curator@anemoia.gallery with your order number. We don’t accept returns we haven’t approved.
You pay return shipping, and it’s deducted from your refund.
Items showing wear, damage, alteration or use may be refused.
Sale items and gift cards can’t be returned.
For an exchange, return the item and place a new order once the return is approved.
Refunds go to your original payment method within 10 business days, minus return shipping. Your bank may take longer to post them.